Dear Tracy,

We can't begin to thank you enough for all the hard work you put into the recent successful sale of our Rohnert Park condominium. We say "successful sale" because, despite the obstacles along the way, all of our objectives in selling the property were met. Throughout the 10-month long process of bringing the former rental unit up to saleable condition and then selling into a down market, you never lost sight of our reasons for putting the property on the market in the first place.

That focus was a huge help to us, as you worked with us in making good choices when it came to repairs and upgrades, implementing an effective marketing strategy, and setting the right price. You always presented alternatives and let us make the decisions. The proceeds were sufficient to pay off both our primary residence in Santa Rosa and another property in Oregon, replenish our cash reserves, pay the taxes, and yes, even buy that new red car.

Your thorough knowledge of the process, the local market conditions and comps, reputable contractors, tradesmen and suppliers and the bidding process, and the ability to call on the considerable resources and expertise of Century 21 Classic Properties all inspired our great confidence in you. When things were slow you explained the market forces at work, counseled patience, stayed in touch and kept plugging away. You worked tirelessly on our behalf, in the highly professional manner that every client hopes for in their real estate agent.

We won't hesitate for a moment to recommend you and Century 21 Classic Properties to our friends or anyone else we meet who needs a true professional to handle their real estate needs. You did a great job for us, Tracy. We couldn't be happier with the outcome.

Bill & Sue Badstubner
Santa Rosa, California

Dear Tracy,

It was an absolute privilege to have had you as the listing agent for the sale of my parents' home - a home that will always hold very important memories for me, and for my brothers as well.

While it was difficult to remove the home from our lives, you continuously remained sensitive to this loss and displayed a genuine sense of delicacy and understanding as we closed this chapter, placing Beverly Drive forever in our memories.

Please allow me to offer you a deep and heartfelt sense of gratitude and appreciation for not only demonstrating such care and kindness, but also for working so very hard to ensure our best interests were always at the forefront - it was through your diligence and perseverance that we achieved success.

Although you have deflected much of the credit to others, it was truly your guidance, determination, and professionalism that allowed us to triumph through some difficult times.

Thank you so very much for your thoughtfulness, maintaining the highest standards, and still injecting humor at just the right times, allowing us to laugh as well!

It was great working with you and I look forward to a continued friendship.

Thomas Bullard
Rohnert Park, California

It seems that in today’s world it keeps getting harder and harder to find professionals who are trustworthy, especially in sales.

When my husband and I were starting to hunt for our first house, we put feelers out with a couple of agents but only found people who tried to brow-beat us into making a decision on a house or bully us into a house which was hugely over-priced.

We decided to give up on agents and start looking on our own. That is how we met Tracy Dugdale-Munoz.

On one of the warmest days of the summer, we walked into a house with a magnificent view, which I fell in love with. Tracy was patient and thorough with a tour but, also gave us the space to explore on our own.

After that first meeting I knew Tracy was the person for us. She scheduled marathon house hunting sessions at my request, and when we found the house we eventually bought, I think she was as much as, if not more excited than we were.

Once we opened escrow, things didn’t get any easier. Tracy worked with us and worked around our schedule, and she is still working with us today, to be sure all of our home improvement plans go well.

Buying a house can be such a scary time, and it is so important to have someone you can trust. My husband and I got so much more than that with Tracy. We got a friend.

James & Sara Brandenburg - Very Happy Homeowners!
Rohnert Park, California